TD Bank says ‘issue’ is causing some direct deposit delays in Canada

Direct deposit payments to some TD Bank customers have been delayed Friday due to a known issue, the bank told Global News.

“We’re aware of an issue causing delayed direct deposit payments to some customers,” said a TD Bank spokesperson in an emailed statement Friday morning.

“We apologize for the inconvenience and are working to resolve the issue as quickly as possible. We thank our customers for their patience and understanding.”

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The spokesperson added in a follow-up statement that any fees charged to customers as a result of missed direct deposits will be refunded after the issue is resolved.

TD responded to a customer inquiry noting the issue on Twitter Friday, saying that its “support teams are engaged and are investigating the issue.”

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“Please continue to monitor your accounts,” TD said in a tweet.