911 Calls

• Complexity growing as 911 fields more than 1 million calls for help each year in Calgary

  Calgary's 911 emergency call centre officers are answering more calls for emergency services, with more complex issues. Over a million calls were answered last year.

  Canada

  Jun 23
  
• Ride along as Saskatoon Fire responds to a 911 call

  In our ongoing series on the Saskatoon Fire Service, we are getting an in-depth look at what happens when first responders get a 911 call.

  Fire

  Jul 25, 2025
  
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• New 911 service that would allow texting, video delayed 2 years: CRTC

  The CRTC had set Tuesday as the date for transitioning to next-generation 911, but the telecom regulator now says it has moved that deadline to March 2027.

  Canada

  Mar 3, 2025
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• Ontario police trying to find out who’s responsible for calling 911 more than 1,000 times

  Ontario Provincial Police say they're trying to find out who was responsible for making more than 1,000 calls to 911 within hours on Monday. 

  Crime

  Apr 23, 2024
• Mosquitoes, evasive chips and messy rooms: Sask. RCMP’s 911 false alarms

  The Saskatchewan RCMP released its most entertaining 911 calls of 2023, sharing complaints from callers frustrated with messy rooms, vending machines and deep-fried rink food. 

  Canada

  Jan 9, 2024
• Peel police release inappropriate call to 911 over broken TV

  'I can't get any channels, or nothing,' the caller tells a 911 dispatcher. Peel Regional Police release audio of an inappropriate call to the emergency line.

  Canada

  Oct 31, 2023
• Peel Region’s 911 service overwhelmed by non-emergency calls: police

  Peel Police say about 40% of calls to the region's 911 service are for non-emergency situations, which can leave some people seeking emergency assistance waiting on the phone.

  Canada

  Aug 31, 2023
• Intermittent issues with 911 lines in northern B.C. now fixed

  The B.C. RCMP North District covers more than 775,000 square kilometres in the top half of B.C. which includes Terrace, Prince George, Fort St. John and Quesnel.

  Canada

  Aug 12, 2023
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• More than 29K 911 calls for encampments in Victoria over 3 years

  Councillor Stephen Hammond provided Victoria police data on his social media, which showed 911 was called 9,363 times in 2022 for “shelter and park” calls.

  Crime

  Aug 11, 2023
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• Waterloo police want people to check their phones after uptick in accidental 911 calls

  Waterloo regional police are asking people to check their phones as their communications centre has recently seen a 'significant increase in 911 accidental dials.'

  Canada

  Jul 6, 2023